Front Desk Receptionist - Urgent

Bright Express Lestari · 📍 Baturaja, Sumatera Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 7.000.000 per month
Bright Express Lestari is seeking a Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. This is an urgent position, so we encourage interested candidates to apply as soon as possible.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist them with check-in/check-out procedures.,Answer guest inquiries and provide information about the hotel's amenities and services.,Handle guest complaints and resolve issues in a timely and professional manner.,Maintain accurate records of guest information and reservations.,Coordinate with other departments to ensure smooth guest experiences.,Perform front desk duties such as managing the reception area and ensuring it is clean and organized.,Assist with event planning and coordination for guest events.,Promote the hotel's services and special offers to guests.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Indonesian languages.,Familiarity with hotel management software and systems.,Ability to work well under pressure and in a fast-paced environment.,Friendly, professional, and customer-service oriented attitude.

🛠️ Keahlian

Communication skillsCustomer serviceOrganizationProblem-solvingMultitaskingAttention to detailTime management
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